eClerx Services walk-in for Tech Support
Job Role :
0 - 3 Years
Job Location :
Walk-In Date :
28 Nov 2016
Walk-In Time :
12:00 PM - 05:00 PM
Company Profile:eClerx is a data analytics service provider specializing in competitive intelligence and pricing optimization programs for a number of industries and derivative operations for the financial services market. With a proven track record of delivering world-class quality and innovation to FORTUNE 500 companies, eClerx offers an unparalleled blend of people; processes and technologies to help clients substantially improve their performance at reduced cost. Our service portfolio spans the range of data process and analytics services and includes activities such as on-line catalog management, price benchmarking, contract analysis, data mining and financial / operational risk management. We understand client needs and solve business problems by custom designing data processes, assembling a delivery team comprising generalists and domain specialists, and developing customized software to integrate the eClerx process with client internal systems and processes. The typical eClerx program would be 15-20 head count in size, spanning multiple functions and skill levels, and would be a multi-year client partnership. Our facilities are based in Fort, Sewri, Ghatkopar, Airoli and Pune.
Job Description:Reading Operator comments.
Checking service status of account in diagnostic tools.
Understanding of web technologies and cable setup.
Troubleshooting of technical issues related to modems & Routers.
Effective communication and close looping with client in case of observation.
Updating status in internal as well as client tools.
Basic Knowledge of Hardware (Modems , Routers and Troubleshooting).
Skills:Ability to quickly and efficiently assimilate process knowledge.
Must be reliable in terms of attendance and timing.
Exhibit patience and ability to explain/help team members.
Good team player with analytical skills and high energy levels.
Excellent communication and interpersonal skills.
Professional in conduct/behavior, appearance, and communication.
Flexible to work in 24*7 Shifts.
Venue Details:eClerx Services Limited,
DLF Building, Tower A, 1st Floor,
IT Park, Chandigarh.