Zebronics walk-in for Technical Support Engineer
Company :
Zebronics
Website :
Job Role :
Technical Support Engineer
Eligibility :
Any Graduate (Hindi Must)
Experience :
0 - 2 Years
Job Location :
Chennai
Walk-In Date :
29 & 30 Apr 2019
Walk-In Time :
10:00 AM Onwards

Company Profile:

Zebronics is a technology partner of choice for global organizations looking to strategically transform, grow, and lead in today’s challenging business environment.
Backed by a strong track-record of innovation, near 6500+ associates and footprint in more than 20 global locations, Zensar’s comprehensive range of software services and solutions enable its 400+ forward-looking customers to cross new thresholds of business performance.

Job Description:

- Handling customer issues and resolves them within specified time limits using remote support applications.
- Following standard procedures for proper escalation of unresolved tickets to the appropriate internal teams.
- Search and identify solutions for software and hardware issues.
- Diagnose and troubleshoot technical issues, including installation and related configurations.
- Ask customers targeted questions to quickly understand the root of the problem.
- Follow up with users to ensure their applications are fully functional after troubleshooting.

Venue Details:

118 Ponnamallee High Road,
Vepery, Chennai-60084,
Landmark: Opposite to Sudha Hotel.

Contact Person:

Aparna HV