XL Dynamics walk-in for Network Administrator
Company :
XL Dynamics
Website :
Job Role :
Network Administrator
Eligibility :
BE/BTech/MCA (Only Male Candidates)
Experience :
1 - 5 Years
Salary :
Rs: 3,00,000 - 8,00,000 P.A.
Job Location :
Mumbai
Walk-In Date :
30 & 31 Aug 2018
Walk-In Time :
10:00 AM - 11:00 AM

Company Profile:

XL Dynamics is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. XL Dynamics offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine XL Dynamics supplies for graphic communication and office printing environments of any size. XL Dynamics serves clients in more than 160 countries.

Job Description:

Providing technical and diagnostic support for all hardware/software problems.
Maintaining overall ownership of users issue & service ensuring resolution within agreed service levels.
Managing the help-desk system by recording appropriate information for fault incident and resolving the fault from a remote location or by accessing the users desktop.
Managing service requests, software installations, new computer setups, upgrades, etc.
Supporting the following technologies: Microsoft Office 2007 products Word, Excel, Access, Internet Explorer, Windows 7/8, desktops, laptops, printers, networked copiers, NICs, basic LAN/WAN connectivity and others as assigned.
Troubleshooting network related issues.
Troubleshooting login and domain related issues.
Troubleshooting operating system and general software related issues.
Recording escalations from employees and notify the IT head on any operational escalations and complaints.
Resolving the queries in accordance with help-desk escalation process.

Skills:

Mandatory knowledge on N+ (Network Support) and A+ (Basic Computer).
Should have experience in TCP/IP and general networking.
MCSE & CCNA certification will be preferred.
Knowledge of multiple desktop programs, configuration and debugging techniques.
Strong communication skills effective verbal and written communication skills in English.
Ability to exercise judgement within procedures and practices to determine appropriate action.
Sense of urgency and ability to manage and prioritize multiple work requirements to meet deadlines.
Must be self-managed, responsive and dedicated to customer support.
Ability to work independently and in a team environment.

Venue Details:

XL Dynamics India Pvt. Ltd.,
Rupa Solitaire, Unit no. 118(1st Floor),
Building No. A-1, Sector 1, Millennium Business Park,
Mahape, Navi Mumbai - 400 710.