ValueFirst Digital Media walk-in for Technical Support Engineer
Company :
ValueFirst Digital Media Pvt Ltd
Website :
Job Role :
Technical Support Engineer
Eligibility :
Any Graduate
Experience :
1 - 4 Years
Salary :
Rs: 2,00,000 - 5,50,000 P.A.
Job Location :
Gurgaon
Walk-In Date :
12 Jan 2019
Walk-In Time :
10:00 AM - 03:00 PM

Company Profile:

We are a bunch of happy people woven together to provide your brand the best effective digital communication solutions. We are techno savvy, creative and courageous, driven by a rebellious instinct to move fearlessly and go beyond limits, and deliver excellence in digital communication. We are the bridge of immense possibilities connecting you to your customers in the digital space.

Job Description:

1. Deliver outstanding customer service experience.
2. Manage customer queries by various communication channels (email, phone).
3. Troubleshoot customer issues/problems.
4. Implement creative ways to improve our customer relationships.
5. Collaborate with technical team and engineering team to solve technical issues.

Skills:

Experience in customer handling role.
Experience in providing software related support.
Windows OS, web services, MS office knowledge.
Effective problem solving, and analytical skills for troubleshooting and timely resolution.
Proactive, independent worker.
Proven ability to multitask and manage multiple tasks.

Venue Details:

ValueFirst Digital Media Pvt. Ltd.,
B-18, Unitech Infocity 1,
Sector 34, Gurgaon 122001.

Contact Person:

Shilpa Chhabra