Thumbay Technologies walk-in for Customer Care Executive
Company :
Thumbay Technologies
Job Role :
Customer Care Executive
Eligibility :
Any Graduate
Experience :
0 - 3 Years
Job Location :
Bangalore
Walk-In Date :
17 Mar - 31 Mar 2020
Walk-In Time :
10:00 AM Onwards

Company Profile:

Thumbay Technologies, owned by the UAE-based diversified international business conglomerate Thumbay Group, is a leading name in the IT sector delivering a host of services across several business verticals.

The company delivers outstanding solutions through its impeccable technology expertise combined with extensive experience. Thumbay Technologies prides itself in the variety, breadth and scope of projects it has successfully implemented over the years. The company helps its clients ready themselves for the ever-changing technological challenges by clearly understanding their needs and working alongside them for solutions.

Job Description:

Manage large amounts of inbound and outbound calls in a timely manner for UAE Customers.
Follow communication scripts when handling different topics.
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
Ask queries regarding insurance(anything related to hospital purposes).
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.

Skills:

English (Must).
Rotational Shifts.

Venue Details:

Thumbay Technology (T Technology),
4th Floor, Prestige Tower, Beside Ritz Carlton Hotel,
Residency Road, Bangalore.

Contact Details:

Nisha
080-68220152