Tech Mahindra walk-in for Customer Support Associate
Job Role :
Customer Support Associate
0 - 4 Years
Rs: 1,00,000 - 2,75,000 P.A.
Job Location :
Walk-In Date :
21 Jan - 25 Jan 2017
Walk-In Time :
Company Profile:Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Customer Support Associates and the Society to Rise™. We are a USD 2.7 billion company with 84,000 professionals across 49 countries, helping 540 global customers including Fortune 500 companies. Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets connect across a number of technologies to derive tangible business value. We are part of the USD 16.2 billion Mahindra Group that employs more than 155,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology and vacation ownership.
Job Description:Set competency guidelines which help find individuals who have essential communication skills and the ability to understand and perform complex processes to enhance customer experience.
Graduate (from any educational field).
Minimum six months of work experience in a Non-telecom industry (strict adherence), preferably with International experience in an International and Domestic Voice Program.
Freshers can also apply.
Good communication skills in English and Hindi.
Strong knowledge of customer care processes and techniques.
Neutral accent in communication.
Must have a pleasant voice.
Open to flexibility in shift timings, 6 day working etc..
Venue Details:Special Economic Zone, Tower - 2,
Ground Floor, and First floor, Plot No. 22 to 34,
Hi-Tech City,, Madhapur, Hyderabad - 500081.