TEKsystems Global Services walk-in for Associate/Senior Associate
Company :
TEKsystems Global Services
Website :
Job Role :
Associate/Senior Associate
Eligibility :
Any Graduate
Experience :
4 - 9 Years
Salary :
Rs: 6,00,000 - 16,00,000 P.A.
Job Location :
Walk-In Date :
02 Nov 2018
Walk-In Time :
12:00 PM - 05:00 PM

Company Profile:

TEKsystems is a subsidiary of Allegis Group, the largest private talent management firm in the world. Our longstanding history and industry-leading position speak to our success in providing the IT staffing solutions, IT services and talent management insight required for you to actualize ROI and sustain a truly competitive advantage in a fast-changing market.

Job Description:

Provide Remote Technical Support UCCE/UCCH contact center platforms at global customer sites and also hosted in IDCs.
Remote troubleshooting, problem isolation and resolution Skills.
Incident & change Management supporting Cisco UCCE/UCCH Contact Center Platforms.
Experience on Cisco Hosted Contact Center for UCCE platform.
Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
Scripting for call flow change or Holiday request.
Cisco Call Manager at some instances.
Cisco IPCC & UC Skills - CUCX, CVP, CUCM, Cisco IM & presence.
Should be ready to work in 24/7 business support environment.
Should be having work experience on CUCM/UCCE/UCCH/CVP platforms.
Should have strong verbal & written communication skills.
CCNP-Voice certification is added advantage.
Sound understanding of end to end VOIP Telephony Architecture Essential Requirement Cisco UCCH/Cisco CVP/UCM/Voice Gateways and Voice XML/Cisco Routing Technology Good to have Verint solutions/VMware + vCenter/eGain Multimedia Technology/Linux/Nuance TTS/ASR-To be experienced and fully competent in own area.
To manage and be involved in one or more aspects of networks/system/software/service development from requirements capture/definition through concept demonstrators to creating, testing, integrating and delivering mainstream operational products, packages, projects, services or platforms.
The work may range from investigating new technologies to developing saleable and resilient solutions.

Venue Details:

TEKsystems Global Services Pvt. Ltd.,
#801, 8B, 8th Floor, RMZ Ecoworld Campus,
Outer Ring Road, Devarabeesanahalli,
Bengaluru - 560 103.

Contact Details:

Abhilash Palachola