Sutherland Global Services walk-in for Technical Support Engineer
Company :
Sutherland Global Services
Job Role :
Technical Support Engineer
Eligibility :
Any Graduate
Experience :
0 - 5 Years
Salary :
Rs: 2,00,000 - 4,25,000 P.A.
Job Location :
Chennai
Walk-In Date :
22 & 23 Nov 2018
Walk-In Time :
11:00 AM - 04:00 PM

Company Profile:

Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 38,000 professionals and operates in more than 6o locations in the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, the Philippines, Slovakia, Sweden, the United Arab Emirates, and the United Kingdom as well as a far-reaching team from CloudSource, Sutherland’s work at home program and provides services in 21 different languages.

Job Responsibilities:

Installing and configuring Backups & restores as per the client Requirement.
Troubleshooting Backup/Restore and network problems and diagnosing and solving software faults.
Providing support, including procedural documentation and relevant reports.
Supporting the roll-out of new updates & hotfixes.
Responding within agreed time limits to call-outs.
Working continuously on a task until completion.
Prioritizing and managing many open cases at one time.

Desired Profile:

Ability to work well under pressure with high attention to detail.
Ability to work in a team or as a single contributor.
Adaptability / Flexibility.
Ownership and initiative.

Other Details:

Aadhaar Card is mandatory for interview.

Venue Details:

Sutherland Global Services,
No. 45 A, Velachery main road,
Vijayanagaramm, Chennai 600045,
Opp. Prashanth Hospital.

Contact Person:

Yathender Sharma