Sutherland Global Services walk-in for Technical Support
Company :
Sutherland Global Services
Job Role :
Technical Support
Eligibility :
Any Graduate
Experience :
0 - 3 Years
Salary :
Rs: 2,00,000 - 3,25,000 P.A.
Job Location :
Chennai
Walk-In Date :
01 Feb - 03 Feb 2020
Walk-In Time :
10:00 AM - 04:00 PM

Company Profile:

Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 38,000 professionals and operates in more than 6o locations in the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, the Philippines, Slovakia, Sweden, the United Arab Emirates, and the United Kingdom as well as a far-reaching team from CloudSource, Sutherland’s work at home program and provides services in 21 different languages.

Job Description:

Assist customers with any Malware, Virus, Hardware related issues.
Answer Phone to respond to customer inquires and troubleshoot for any Malware issues.
Assist customers with installation / uninstallation of antivirus products.
Assist customers with product configuration, error messages & / or common issues.
Project a professional company image through phone interaction.
Provide customers with product and service information.
Expert knowledge in Security solutions and OS on Mobile phones.
Owns and regularly uses a computer.
Great Interpersonal skills as they will regularly be in contact with colleagues and/or customers.
Must also be knowledgeable in Windows and Android, use and navigation.

Skills:

Must be able to communicate fluently in English.
Candidates with experience in Customer support / Technical Support can apply.
Aspirants with good Tech knowledge and basic windows concept.

Venue Details:

Sutherland, A1 Ground floor,
Shriram The Gateway, New Perungalathur,
Chennai, Landmark: Perungalathur Railway Station.

Contact Details:

Maidini
9360250528