Sutherland Global Services walk-in for Accounts Receivable
Company :
Sutherland Global Services
Job Role :
Accounts Receivable
Eligibility :
Any Graduate
Experience :
1 - 3 Years
Salary :
Rs: 2,50,000 - 3,75,000 P.A.
Job Location :
Chennai
Walk-In Date :
20 & 21 Nov 2018
Walk-In Time :
12:00 PM - 02:00 PM

Company Profile:

Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 38,000 professionals and operates in more than 6o locations in the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, the Philippines, Slovakia, Sweden, the United Arab Emirates, and the United Kingdom as well as a far-reaching team from CloudSource, Sutherland’s work at home program and provides services in 21 different languages.

Job Description:

Customer Master / Credits:

1. Research and Setup/Update/edit customer accounts in the System.
2. Follow up with the requester/customer for discrepancy.
3. Complete the task and respond back to the stakeholder via email.

Overall:

1. Contribute to Service Level Agreement by achieving stated productivity and accuracy goals on a daily basis.
2. Track and report Service Level Agreement (SLA).
3. Acting as a backup to the Team lead as and when required.
4. Perform Quality checks as per the agreed criteria.
5. Participate in Quality and Continuous improvement initiatives.
6. Create and publish Management Reports.
7. Active participation in Learning & Developments.
8. Ensure that Standard Operating Procedure (SOP) Manuel is updated as in when there are process change.
9. Month End Closer/Year End Closer activities to be performed based on the schedule.
10. Work allocation to the team Coordinating with external clients and internal stakeholders via email to resolve the issues.
11. Explore for continuous process improvements and share best practices across teams.

Skills:

1. Has worked in BPO industry in the AR domain.
2. Good interpersonal skills and team player.
3. Strong communication skills (verbal and written, strong command of English language to communicate with customers).
4. Understanding of accounting concepts and principles.
5. Target oriented with strong focus on meeting SLA Commitments.
6. Eye for detail and accuracy.
7. Flexible with work shift.
8. Preference will be given to someone who has worked for a UK client.

Documents to Carry:

Resume.
Govt ID Proof.
Soft Copy/Hard Copy of this Posting.

Venue Details:

Sutherland Global Services,
No. 45-A, Velachery Main Road,
Velachery, Chennai,
Behind Vijayanagar Bus Stand, Opp. Prashanth Hospital.

Contact Person:

Yathen