Sutherland Global Services walk-in for Accounts Payable
Company :
Sutherland Global Services
Job Role :
Accounts Payable
Eligibility :
Any Graduate
Experience :
0 - 5 Years
Salary :
Rs: 2,00,000 - 5,00,000 P.A.
Job Location :
Chennai
Walk-In Date :
21 & 22 Dec 2018
Walk-In Time :
11:30 AM - 03:00 PM

Company Profile:

Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 38,000 professionals and operates in more than 6o locations in the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, the Philippines, Slovakia, Sweden, the United Arab Emirates, and the United Kingdom as well as a far-reaching team from CloudSource, Sutherland’s work at home program and provides services in 21 different languages.

Job Description:

Invoice Processing

1. Process all invoices assigned within the required Turn-Around-Time.
2. Statement Reconciliations Initiate follow up for the parked documents.
3. Reversals and corrections of incorrect posted invoices.
4. Handle the Blocked resolutions.
5. Processing all recodes received.
6. Process all invoices assigned within the required Turn-Around-Time.
7. Reversals and corrections of incorrect posted invoices.
8. GRIR clearing, extraction and PO write-off.
9. Reversals and corrections of incorrect posted invoices.
10. Participate in weekly calls with clients to resolve process issues.

Payments

1. Creating Payment Proposal as per the schedule after performing Duplicate Invoice Report.
2. Performing audit for payment proposal list and payment exception list.
3. Getting the identified errors corrected for final payments list approval from market before completing it.
4. Forecasting the payment value to treasury team.
5. Maintain Payment Transit Evidence for audit compliance.
7. Verifying the emergency manual payments before sending it to market for approval and manager to sign-off for immediate payment and forecasting.
8. Performing Intercompany netting activities before the settlement day for its successful uploading in the intra-netting website for correct net-off values.
9. Having a track of all payment deviations i.e. reject, refund and return to follow-up with CRC to contact vendor and get their bank details corrected by Vendor Master Team.
10. Correcting audit findings via supervisory role.
11. Validating and executing of payment proposal.
12. Authorizing the payments in banking website before cut-off.
13. Responsible for banking related certificates, dongles, devices, card readers and software installations for timely renewal of the same.
14. Monitoring the payments to ensure it is created and executed on time.
15. Downloading the payment file from an ERP and uploading it into the right banking website with correct value date to arrange the same for authorization before the cut-off time.
16. Forecasting the payment value to treasury team Verifying the emergency manual payments before sending it to market for approval and manager to sign-off for immediate payment and forecasting Having a track of all payment deviations i.e. reject, refund and return to follow-up with CRC to contact vendor and get their bank details corrected by Vendor Master Team.

Vendor Master

1. Research and Setup/Update/edit vendor accounts in the System.
2. Follow up with the requester/vendor for discrepancy.
3. Track all the Work-in-progress creations/modifications in the follow up tracker.
4. Handling Urgent Requests Track all the Work-in-progress creations/modifications in the follow up tracker.
5. Handling Urgent Requests.
6. Track all the Work-in-progress creations/modifications in the follow up tracker.
7. Research and Setup/Update/edit vendor accounts in the System.
8. Follow up with the requester/vendor for discrepancy.
9. Track all the Work-in-progress creations/modifications in the follow up tracker.
10. Validate the vendor profile form before an approval.

CRC

1. Review "Level 1_Pending" cases.
2. Follow-up on "Level 2_In-Progress" cases every alternate day.
3. Follow-up on "Level 2_Pending" cases every alternate day.
4. Filling in all the fields while case creation.
5. Close Resolved cases.
6. Researching & responding the newly assigned emails.
7. Creating cases for the Emails received.
8. Review of Pending Cases.
9. Verifying the previous days email Tracker for any emails unanswered.
10. Sending the Escalation file to AP for verification.
11. Validation of AP CRC Report.

Overall

1. Contribute to Service Level Agreement by achieving stated productivity and accuracy goals on a daily basis.
2. Track and report Service Level Agreement (SLA).
3. Acting as a backup to the Team lead as and when required.
4. Perform Quality checks as per the agreed criteria.
5. Participate in Quality and Continuous improvement initiatives.
6. Create and publish Management Reports.
7. Active participation in Learning & Developments.
8. Ensure that Standard Operating Procedure (SOP) Manuel is updated as in when there are process change.
9. Month End Closer/Year End Closer activities to be performed based on the schedule.
10. Coordinating with external clients and internal stakeholders via email to resolve the issues.
11. Explore for continuous process improvements and share best practices across teams.
12. Work allocation to the team.
13. Time lines are met for all deliverables.
14. Responsible for Team's adherence towards Service Lever Agreement (SLA).
15. Monitor the Volume & Turn-Around-Time (TAT).
16. Presentation to the management/client when required.
17. Ensure that Standard Operating Procedure (SOP) Manual is accurately updated as in when there are process change.
18. Create & publish management reports and adhere to the timelines.
19. Track and report Service Level Agreement (SLA).
20. Perform Quality checks as per the agreed criteria.
21. Explore for continuous process improvements and share best practices across teams.
22. Encourage the team to participate in the trainings/quality circle.
23. Data management during new scope transition for the process.
24. Coordinating with external clients and internal stakeholders via email to resolve the issues.
25. Ensure that the backup is created for self and to the team.
26. Acting as a backup to the Assistant Manager as and when required.
27. Timely Coaching and feedback to the team members.
28. Active participation in Learning & Developments.
29. First level escalation point for business & suppliers.
30. Ensure each team member is cross trained to have 100% back up.
31. Ensure the team members productivity is monitored and captured.
32. Follow data privacy / business controls / external audit.
33. Prepare Management review data, analyze and action based on the analysis.

Skills:

Should have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements.
Understanding of key business drivers, KRAs, SLA & KPIs.
Demonstrated capability of managing multiple & concurrent tasks.
Expert level knowledge in MI Reporting / Reporting Analyst.
Knowledge in MS Office Tools (Excel, Word, Access and Power point).
Should have strong knowledge in MS Excel (advanced), and formulas.
Should have knowledge in VBA macro (coding).
Good oral and written communication skills due to frequent client interaction.

Venue Details:

Sutherland Global Services,
No. 45 A, Velachery main road,
Vijayanagaram, Chennai 600045,
Opp. Prashanth Hospital.

Contact Person:

Yathender Sharma