Sutherland Global Services walk-in for Accounts Payable
Company :
Sutherland Global Services
Job Role :
Accounts Payable
Eligibility :
Experience :
0 - 5 Years
Salary :
Rs: 2,25,000 - 5,00,000 P.A.
Job Location :
Walk-In Date :
27 Jan - 29 Jan 2020
Walk-In Time :
10:00 AM - 01:00 PM

Company Profile:

Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 38,000 professionals and operates in more than 6o locations in the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, the Philippines, Slovakia, Sweden, the United Arab Emirates, and the United Kingdom as well as a far-reaching team from CloudSource, Sutherland’s work at home program and provides services in 21 different languages.

Job Description:

Invoice Processing:

1. Handle the Blocked/Parked resolutions.
2. Update AP GL tracker for resolution required from the GL Team.
3. Statement Reconciliations.
4. GRIR Query Resolution.
5. Execution of Vendor Payment runs.
6. Process all invoices assigned within the required Turn-Around-Time.
7. Reversals and corrections of incorrect posted invoices.


1. Creating Payment Proposal as per the schedule after performing Duplicate Invoice Report.
2. Performing audit for payment proposal list and payment exception list.
3. Getting the identified errors corrected for final payments list approval from market before completing it.
4. Downloading the payment file from an ERP and uploading it into the right banking website with correct value date to arrange the same for authorization before the cut-off time.
5. Forecasting the payment value to treasury team.
6. Maintain Payment Transit Evidence for audit compliance.
7. Verifying the emergency manual payments before sending it to market for approval and manager to sign-off for immediate payment and forecasting.
8. Performing Intercompany netting activities before the settlement day for its successful uploading in the intra-netting website for correct net-off values.
9. Having a track of all payment deviations i.e. reject, refund and return to follow-up with CRC to contact vendor and get their bank details corrected by Vendor Master Team.

Vendor Master:

1. Handling Urgent Requests Track all the Work-in-progress creations/modifications in the follow up tracker.
2. Research and Setup/Update/edit vendor accounts in the System.
3. Follow up with the requester/vendor for discrepancy.
4. Track all the Work-in-progress creations/modifications in the follow up tracker.


1. Handle Customer Queries on email and via Phone calls.
2. Research queries and respond to customers in an appropriate manner.
3. Following on aged cases for timely resolution.
4. Researching & responding the newly assigned emails.
5. Creating cases for the Emails received.


1. Contribute to Service Level Agreement by achieving stated productivity and accuracy goals on a daily basis.
2. Track and report Service Level Agreement (SLA).
3. Acting as a backup to the Team lead as and when required.
4. Perform Quality checks as per the agreed criteria.
5. Participate in Quality and Continuous improvement initiatives.
6. Create and publish Management Reports.
7. Active participation in Learning & Developments.
8. Ensure that Standard Operating Procedure (SOP) Manuel is updated as in when there are process change.
9. Month End Closer/Year End Closer activities to be performed based on the schedule.
10. Coordinating with external clients and internal stakeholders via email to resolve the issues.
11. Explore for continuous process improvements and share best practices across teams.

Venue Details:

IT / ITES SEZ, # 16, GST Road, Perungalathur,
Chennai - 600063, Adjucent Opp. to Perungalathur Railway station.

Contact Person: