Sutherland Global walk-in for Associate/Senior Associate
Company :
Sutherland Global Services
Job Role :
Associate/Senior Associate
Eligibility :
Any Graduate
Experience :
0 - 4 Years
Job Location :
Walk-In Date :
13 & 14 Sep 2019
Walk-In Time :
11:00 AM - 02:00 PM

Company Profile:

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer life cycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. Head quartered in Rochester, N.Y., Sutherland employs over 30,000 professionals and has locations across the Australia, United States, Canada, Brazil, Mexico, Colombia, Jamaica, Slovakia, Estonia, Sweden, Bulgaria, UK, Morocco, UAE, Egypt, Malaysia, Philippines, India and China.

Job Description:

Responsible to provide excellent customer service, solving questions and complaints related to Freshbox.
Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines.
Proven customer service skills.
Good logical reasoning analytical skills.
Assist customers via email or chat.
Energetic, friendly and approachable individuals who that understand the importance of great customer service.

Required Skills:

Excellent verbal and written communication skills; proficient in reading & Writing skills.
Basic knowledge on computer keyboarding skills, basic Microsoft Office (Outlook, Word, Excel).
Should be willing to work in 24/7 shift.
One-way transport is provided.

Venue Details:

Sutherland, 9th Floor,
Lanco Hills Technology Park,
Near Delhi Public School, Manikonda, Hyderabad - 500089.

Contact Person: