Sutherland Global walk-in for Associate/Senior Associate
Company :
Sutherland Global Services
Job Role :
Associate/Senior Associate
Eligibility :
Any Graduate
Experience :
0 - 4 Years
Salary :
Rs: 2,00,000 - 3,00,000 P.A.
Job Location :
Walk-In Date :
12 & 13 Nov 2019
Walk-In Time :
11:00 AM - 01:00 PM

Company Profile:

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer life cycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. Head quartered in Rochester, N.Y., Sutherland employs over 30,000 professionals and has locations across the Australia, United States, Canada, Brazil, Mexico, Colombia, Jamaica, Slovakia, Estonia, Sweden, Bulgaria, UK, Morocco, UAE, Egypt, Malaysia, Philippines, India and China.

Job Description:

The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
This position will report to the Collections Supervisor.


The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base.
Strong communication, problem solving and analytical skills required.
Ability to work independently and to adapt to a fast changing environment.
Proficiency in Microsoft Office including Excel, Word and Access.
Experience in a telecommunications environment is preferred but not required.
Must have attention to detail with an eye for accuracy.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

Job Responsibilities:

Reviewing open accounts for collection efforts.
Making inbound / outbound collection calls in a professional manner while keeping and improving customer relations.
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Mail correspondence to customers to encourage payment of delinquent accounts.
Faxes documents to accounts and follow up.

Venue Details:

Sutherland - Shriram The Gateway,
A-1 Block, Ground Floor, IT / ITES SEZ,
# 16, GST Road, Perungulathur, Chennai - 600063,
Adjacent Opp. to Perungulathur Railway station.

Contact Details: