Seclore Technology walk-in for Application Support Engineer
Company :
Seclore Technology Pvt. Ltd.
Website :
Job Role :
Application Support Engineer
Eligibility :
Any Graduate
Experience :
2 - 5 Years
Job Location :
Mumbai
Walk-In Date :
15 Feb 2020
Walk-In Time :
10:00 AM Onwards

Company Profile:

Seclore is an Information Security product company which has emerged as a global leader in the Data Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information. Thousands of enterprises across 29 countries - including governments - can vouch for our technology.

Job Description:

Act as point-of-contact by providing technical support to Enterprise customers and partners of Seclore.
Handles real-time voice-calls and chats with technical queries and adheres to the SLAs.
Handles email queries and responds in a timely manner.
Applies knowledge and experience along with analytical approach to diagnose and resolve issues in unique and complex customer environments.
Effectively communicates procedural and technical issues to internal and external customers/stakeholders.
Participates in the new product releases to ensure information and training requirements are met to start supporting the new release.
Works towards becoming an SME on a product area and go to guy for an underlying related technology.

Desired Profile:

Hands on experience across the following core technologies.
Operating systems - Windows Server/Windows Client.
Infrastructure technologies - AD, DNS, DHCP, IIS.
Working knowledge of Relational DB principles and methodologies - MS-SQL, Oracle.
3 to 5 years' experience in a Technical Support role, preferably application support.
Managed Customers from regions such as NA, EMEA or APAC.
Good communication skill and learning attitude.
Ready to work on 24/7 support centre.
Willing to work in night shifts.

Venue Details:

Seclore Technology Pvt. Ltd.,
Excom house, 2nd floor, Behind HP petrol pump,
Near Sakinaka Metro Sakinaka, Mumbai - 72.

Contact Details:

Yashree Jajodia
02261434800