SBICAP Securities Ltd walk-in for Customer Support Executive
Company :
SBICAP Securities Limited
Website :
Job Role :
Customer Support Executive
Eligibility :
Any Graduate
Experience :
1 - 5 Years
Salary :
Rs: 50,000 - 2,50,000 P.A.
Job Location :
Mumbai
Walk-In Date :
10 & 11 Jan 2019
Walk-In Time :
11:00 AM - 04:00 PM

Company Profile:

We are proud of our lineage. SBICAP Securities Ltd (SSL) is the broking arm of the State Bank Group and a wholly owned subsidiary of SBI Capital Markets Ltd. SSL commenced operations in the first quarter of the financial year of 2006-2007 with a view to providing primary and secondary capital market access to investors both within the Group as also in the wider public domain. SSL seeks to become a leading financial intermediary, having a diversified customer base, broad range product offerings and State-of- the-Art execution and servicing capabilities and believes that financial inclusion can be achieved in Capital markets through affordable institutionalized, professional set ups that bring transparency and reliability to the table.
The Company currently has in its fold a wide segment of clients including Banks, Financial Institutions, FIIs, Mutual Funds, Corporates, High Networth Individuals, Non-Resident Indians and Retail domestic investors. Its broking product range covers Institutional and Retail Equity, Derivatives, Depository Participant services, On-Line trading and a wide variety of Third Party Distribution products.

Job Role for Call Process:

Helping clients with necessary product knowledge of online trading process and guiding clients.
Resolving the client queries within the defined timeframe.
Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation & Interactive Communication).
Basic Computer knowledge is required.
Possess good organizational and time management skills.
Display strong initiative in resolving issues of customers.
Exhibit strong teamwork.
Must be capable of demonstrating problem solving skills.

Job Role for Email Desk:

Responsible for attending clients queries over email through internal customer support team.
Customer queries with respect to back ofice queries need to be assist.
Email with proper addressing to the query is the basic requirement.
Email need to be address to the internal team and not driectly to Stalkholders/Clients of SSL.
Good communication and email writing skill is must.

Venue Details:

SBICAP Securities Ltd,
Marathon Futurex, 12th Floor, A & B Wing,
N.M. Joshi Marg, Lower Parel, Mumbai - 400 013.

Contact Person:

Nelson K