RedBus walk-in for Associate/Senior Associate
Company :
RedBus
Website :
Job Role :
Associate/Senior Associate
Eligibility :
Any Graduate
Experience :
0 - 3 Years
Job Location :
Bangalore
Walk-In Date :
19 & 20 Feb 2019
Walk-In Time :
10:00 AM Onwards

Company Profile:

All the founders used to work in Bangalore at the time (sometime in 2005) - all with top IT MNCs - IBM, Texas Instruments and Honeywell. They were friends from BITS Pilani, one of India's finest engineering colleges. During Diwali that year, one of them wanted to spend the festival in his home town. Since he didn't know his schedule till the end, taking a bus was the only choice. He ran around town hunting for a ticket, but they were all sold out minutes before he reached the travel agents. Bangalore traffic is notorious and can grip you at the wrong time. That's exactly what happened that day. That's when he thought of the possibility of providing consumers the convenience of booking a bus ticket over the internet. The objective was two-fold - to ensure that they don't have to leave the confines of their comfort to book a ticket, and to help them get a ticket when they need it the most.

Job Description:

The employee will be responsible for providing assistance to our customers who are interested in availing Bus Hire services of Redbus and in resolving issues related to bus operator service before and after the journey.
Hence the employee has to coordinate with customers and bus operators over call/email.
The agent needs to maintain utmost professionalism while interacting with customers and bus operators.

Job Responsibilities:

Provide clarity on quotes and negotiate on the same.
Follow up on open leads till confirmation is received from the customer.
Coordinate with internal teams and vendors for closing the issue at the earliest.
Meet call/email quality standards.
Ensure details are shared with the customer with regards to quotes, booking and operator details.

Skills:

Good written and verbal communication skills in English, Hindi, Kannada & Other regional Languages.
Good at comprehending situations and coming up with acceptable solutions.
Need to be flexible with shifts and weekly OFFs.

Venue Details:

Ibibo Group Pvt. Ltd.,
Ground Floor, Tower B1, Golden Enclave,
Corporate Block Old Airport Road, Bangalore - 560017.

Contact Person:

Rinku Jain