Radical Minds Technologies walk-in for Customer Care Executive
Company :
Radical Minds Technologies Pvt. Ltd.
Job Role :
Customer Care Executive
Eligibility :
Any Graduate
Experience :
0 - 3 Years
Salary :
Rs: 1,00,000 - 2,00,000 P.A.
Job Location :
Gurgaon
Walk-In Date :
28 Dec - 30 Dec 2018
Walk-In Time :
09:00 AM Onwards

Company Profile:

Are you satisfied with your business growth so far? Has your business been able to achieve the success it deserves? If not, stop accepting things as they are and take control of your business! A successful business need proper planning. So plan your business moves by contacting business experts of Radical Minds who will help you in making your business successful. We are globally known and greatly trusted professional outsourcing company, offering business process outsourcing (BPO) service to the companies looking for higher operational efficiency, superior flexibility and lesser operating cost.

We focus on transforming outsourcing, working in those areas that not only impact but also re-define their core business. We care for our customers so we have conceived, designed and also planned service with the aim to serve various industries. Our company offers result driven services like lead generation, sales & marketing, customer retention management service, etc. that empower business as well as enhance the credibility and profitability of the company. Additionally, Radical Minds Technologies offers website designing, application development, digital marketing and software testing. Here, the clients can bank upon for eye-catching website and user-friendly applications.

Job Description:

Handling the inbound calls.
Builds fruitful and cherishing relationship with the client.
Follows up on customer inquiries and research to assure satisfactory completion.
Responsible to maintain the timelines for each call.
Maintains and updates customer profiles.
Coordinate with the vendor & update client accordingly.
Follows up with the clients for any special requirements.
Maintenance of customer complaints.
Customer feedback & surveys.
Highlight customer issues to the concern authorities.

Skills:

Excellent spoken and written communication skills.
Knowledge of Customer's Culture.
Ability to handle stressful situations.
Willingness to work in 24x7 environment and rotational shifts.
Excellent team work and ability to work in distributed delivery environment.

Venue Details:

Plot no #96, Udyog Vihar,
Phase-1, Near pir baba mandir,
Gurgaon.

Contact Details:

Sangeeta/Mahesh
8368548038/8750628804