Q3 Technologies walk-in for Customer Support Executive
Company :
Q3 Technologies
Website :
Job Role :
Customer Support Executive
Eligibility :
Any Graduate
Experience :
0 - 1 Year
Job Location :
Jaipur
Walk-In Date :
27 & 28 Sep 2018
Walk-In Time :
10:30 AM - 04:00 PM

Company Profile:

The company is headquartered in Boston and has offices in Dallas, New York, Germany and UK with development centers in Massachusetts, Michigan and India. The company was established in 1996 and is one of the leading global IT/ software service providers. Q3 Technologies is a Microsoft certified gold partner. It’s offshore software product development and software engineering processes have been awarded the prestigious CMMI level 3 and ISO-9001:2000 certifications.

Responsibilities:

Collaborate with Client and L2 Support to ensure customer queries are duly addressed.
Maintain status of problem resolution and stake holders on resolution status.
Responsible to work with global business teams and SMEs to understand and analyze functional requirements.
Prioritize and execute the operational tasks.
Work in different shifts round the clock, 24X7.
Provide adhoc support over the week-off.
Responsible for monitoring, operating, managing, troubleshooting and restoring the service.

Requirements:

60% and above throughout academics.
Excellent Oral and written Skills.

Venue Details:

Q3 Technologies, Plot no. IT-A-018,
ITES SEZ, Mahindra World City, Ajmer Road,
Village Kalwar, Tehsil Sanganer, Jaipur.

Contact Person:

Shikha Shukla