ProKarma Softech walk-in for Process Flow Analyst
Company :
ProKarma Softech
Website :
Job Role :
Process Flow Analyst
Eligibility :
Any Graduate
Experience :
1 - 5 Years
Job Location :
Hyderabad
Walk-In Date :
02 & 03 Aug 2018
Walk-In Time :
03:00 PM Onwards

Company Profile:

ProKarma is one of the fastest growing Software Services and Product Development Company since 12 years in the IT Industry. We offer integrated technology and Strategic outsourcing solutions to mid and large-sized organizations. Our innovative and cost effective IT services include custom solutions, ERP, testing and validation, security and content solutions.

Job Description:

Receive inbound calls and emails.
Interface with the client Operations team during emergencies and coordinating field requirements with suppliers.
Identify and escalate issues to next level.
Document all call information according to standard operating procedures.
Route calls to appropriate resources and departments.
Follow up on calls where necessary.
Effective usage of tools and software.
Adherence to process guidelines and procedures.
Excellent command in English language.

Venue Details:

Prokarma Softech Pvt Ltd,
NSL SEZ, 1st Floor, Nsl Arena Towers,
Plot No 6, Survey No 1, IDE Uppal, Hyderabad - 39.

Contact Person:

Dileep