Precision Infomatic walk-in for Desktop Support Engineer
Company :
Precision Infomatic (M) Pvt Ltd
Job Role :
Desktop Support Engineer
Eligibility :
Any Graduate
Experience :
2 - 5 Years
Job Details :
Walk-In Date :
29 & 30 May 2019
Walk-In Time :
09:15 AM - 06:00 PM

Company Profile:

The Precision Group is an INR 250 Crore IT Group with its corporate office in Hyderabad, India and is one of India’s premier sources for Bio-metric solutions, IT products, IT solutions & support services. Established in 1996, Precision has a PAN India presence and provides complete IT Infrastructure Services and Solutions. Precision employs over 1400 dynamic professionals with varied skill sets.

Job Description:

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8).
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users.
Installation and configuring of wireless Data Cards in users laptops.
Exposure in Active Directory user creation & deletion.
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Trouble shooting hardware, software & networking problems.
User group policies creation & modification.
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop.
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express.
Knowledge in Windows Active Directory, DNS, DHCP, Group Policy, File and Print Services, Terminal Services, backup Candidates must have good analytical skills and able to troubleshoot methodically.
Provide technical support to both systems operation support and data center operations personnel.
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools.
Design and integrate specifications for systems.
Participate in an on-call rotation.
Recommend new processes and procedures, equipment and software.
Act as a senior resource for other System Engineers and for the team.
Communicate and interact with the other team members or colleagues to ensure coordination and cross-training.

Desired Profile:

Certification or knowledge in ITIL.
Willing to work under 24/7 support.

Venue Details:

Precision Infomatic (M) Pvt Ltd.,
Plot No.68, Syndicate Bank Colony,
Near to West Marredpally Police Station,
Adj. Lane to ICICI Bank ATM,
West Marredpally, Secunderabad - 500026.

Contact Details:

040 42775214