Precision Group walk-in for Desktop Support Engineer
Company :
Precision Group
Job Role :
Desktop Support Engineer
Eligibility :
Any Graduate (Only Male Candidates)
Experience :
0 - 2 Years
Job Location :
Walk-In Date :
23 & 24 Dec 2019
Walk-In Time :
10:00 AM - 04:00 PM

Company Profile:

The Precision Group is an INR 250 Crore IT Group with its corporate office in Hyderabad, India and is one of India’s premier sources for IT products, Support services and solutions. Established in 1996, Precision has a PAN India presence and provides complete IT Infrastructure Services and Solutions through its flagship company Precision Infomatic and group companies Biometric, Techserve and Techconet. Precision employs over 1400 dynamic professionals and has a rapidly growing client base of 1000+ companies, and is currently set on an expansion phase.

Job Description:

Good Communication Skills in (English, Hindi & Telugu).
Excellent understanding of issues related to PC, LAN, WAN, Laptop & Software issue (Desktop Network Hardware Software).
Graduate from reputed University.
Prior experience of Ticket Tool Process or Customer Complaint Management Process.

Job Profile:

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7 & 8).
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops for L1 & L2 levels & Managing backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users.
Installation and configuring of wireless Data Cards in users laptops.
Exposure in Active Directory user creation & deletion.
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Trouble shooting hardware, software & networking problems.
User group policies creation & modification.
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop.
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express.
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools.
Design and integrate specifications for systems.
Participate in an on-call rotation.
Recommend new processes and procedures, equipment and software.
Act as a senior resource for other System Engineers and for the team.
Communicate and interact with the other team members or colleagues to ensure coordination and cross-training.

Venue Details:

Plot # 68, Syndicate Bank Colony,
ICICI ATM Lane, West Marredpally,
Secunderabad 500026, Landmark: Near West Marredpally Police Station.

Contact Details: