Powerweave Software Services walk-in for Customer Support Associate
Company :
Powerweave Software Services
Website :
Job Role :
Customer Support Associate
Eligibility :
Any Graduate
Experience :
0 - 5 Years
Salary :
Rs: 1,50,000 - 2,50,000 P.A.
Job Location :
Walk-In Date :
08 June 2019
Walk-In Time :
10:00 AM - 01:00 PM

Company Profile:

Pioneering in web technologies and graphics outsourcing, we work where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk.

Job Description:

Will be required to take over existing customer relationships and manage the complete customer service role in the Europe shift.
Has to be proficient in verbal and written English communications.
Should have experience of dealing with clients on the phone and by email.
Will be required to take incoming calls and resolve queries of existing clients and other callers.
Will have the responsibility of maintaining daily logs of calls received, made, queries resolved.
Will be expected to learn nuances of the supplier and distributor art business and work with clients in demos, trial setups, regular follow-ups and escalation. The role is a pure customer service & management role.


Will have to learn the work procedure of the art clients which includes, resolving the issues of the artwork, generating mails, replying to the customer.
He / She should be capable of handling multiple customers on a day-to-day basis.
Should keep co-ordination with the colleagues. Preparing the MIS, and different types of reports.

Venue Details:

Powerweave Software Services,
Plot #27, Road #11, Marol Industrial Area,
Behind Tunga Paradise, Opp Gemini House,
MIDC, Andheri (E), Mumbai 400093.

Contact Details:

Jagruti Patel / Megha Haldankar