NTT Data walk-in for Associate/Senior Associate
Company :
NTT Data Global Delivery Services
Website :
Job Role :
Associate/Senior Associate
Eligibility :
Any Graduate
Experience :
1 - 4 Years
Job Location :
Chennai
Walk-In Date :
27 Jan 2019
Walk-In Time :
10:00 AM - 04:00 PM

Company Profile:

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Job Description:

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.
Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims.
Analyzing medical insurance claims for quality resolution.
Resolving complex situations following pre-established guidelines.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Organizing and completing tasks according to assigned priorities.

Requirements:

Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of the English language.
1+ year(s) of experience in a global call center, where you had to correspond in writing or over the phone with customers or business associates who spoke English.
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
1+ year(s) of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

Venue Details:

NTT Data Services(Formerly Dell),
DLF IT Park, 7th Block 2nd Floor,
Porur, Ramapuram, Chennai - 49.

Contact Details:

Thangabalaji
9095791791