Microland walk-in for NOC Engineers
Company :
Microland
Job Role :
NOC Engineers
Eligibility :
Any Graduate
Experience :
0 - 2 Years
Salary :
Rs: 2,00,000 - 4,00,000 P.A.
Job Location :
Bangalore
Walk-In Date :
08 May 2019
Walk-In Time :
10:00 AM - 02:00 PM

Company Profile:

Microland"s Infrastructure Management Service (Desktop) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base.

Job Description:

Candidates should have excellent communication.
Should be experienced in NOC, Min 1 year.
Basic knowledge in Routing and Switching experience is a must.
Excellent Written and spoken communication skills scores of not less than 4/5.
Should have ITIL Foundation knowledge.
Experience of at least 1 year in Remote Infrastructure Support role working on Incidents and Requests.
Knowledge on User account administration, AD, Group Policy, share access etc.
Monitor and work on extensive application based alerts and tasks.
Triaging Tickets and following up on open tickets.
Job requires Monitoring, logging tickets, resolving tickets based on SOPs, escalating issues to L2 and L3.
Hosting bridge calls, sending WebEx invites, coordinate between different resolver groups and provide inputs and information as asked by the resolver groups on call.
Adhere to SOPs, defined escalation matrices and procedures.
Willing to work in rotational shifts(including night shifts) and on weekends.

Skills:

Monitoring tools, SCCM, SCOM, spectrum, ticketing tools, basic windows experience, basic networking.
Should be willing to work in rotational shifts: 24/7.
Should have minimum 6 months of experience in basic Windows, Network Monitoring and Operations.

Venue Details:

Microland Limited,
Ground Floor, No. 6 & 7, Palm Court,
Bata Chowk, Sector 14, Bangalore - 122001.

Contact Person:

Abirami