Merit Software Services walk-in for Email Support Executive
Company :
Merit Software Services Pvt. Ltd.
Job Role :
Email Support Executive
Eligibility :
Any Graduate
Experience :
1 - 4 Years
Job Location :
Chennai
Walk-In Date :
21 & 22 May 2019
Walk-In Time :
11:00 AM Onwards

Company Profile:

Merit® has been producing educational software since 1983. Its programs are designed to address the core competencies that students require to succeed. In-house product development and close contact with customers enables us to produce effective, efficient and easy-to-use instructive technologies.
Our programs are known for providing context-sensitive tutorials for students and convenient record management features to aid teachers, tutors and parents.

Job Role:

Email Support Executives should respond to the customer enquiries on behalf of the company.
It is their responsibility to provide quality instructions or responses to be able to resolve the customer's issue.

Responsibilities:

Includes but not limited to:

Read emails and sort them according to priority.
Answer all emails received from the subscribers and resolved their queries and complains daily.
Ensure that all the email communication activities are performed in accordance with the company policies.

Skills:

Able to work independently and efficiently to meet deadlines.
Able to promptly respond to Emails.
Self-Motivated, Detail-oriented and organised.
Proficient in Internet related applications such as Web Browsers & E-Mail clients...Etc.
Excellent Communication (Oral and Written), Interpersonal, Organizational and Presentation skills.
Typing Proficiency: 40-50 wpm.

Venue Details:

Merit Software Services Pvt Ltd.,
SP -52, 3 Street, Ambattur Industrial Estate, Chennai - 600058,
Land Mark: Next to Adyar Anadha Bhavan Corporate Office.

Contact Details:

Pricilla Mark
044 49007900