Media.Net Software Services walk-in for IT Support Executive
Company :
Media.Net Software Services
Website :
Job Role :
IT Support Executive
Eligibility :
Any Graduate
Experience :
1 - 3 Years
Salary :
Rs: 3,00,000 - 5,00,000 P.A.
Job Location :
Mumbai
Walk-In Date :
22 Feb 2020
Walk-In Time :
10:00 AM - 02:00 PM

Company Profile:

Media.net is a leading global advertising company with one of the most comprehensive portfolios of advertising technology in the industry across search, native, display, mobile, local, products and video. Media.net manages high-quality ad supply on over 500,000 websites and its platform and products are licensed by some of the largest publishers, ad networks and other ad tech companies worldwide.

Job Responsibilities:

Candidate should have good knowledge of IT product.
Should possess good communication and multi task handling skills.
Customer management.
Drive closure of local IT user calls within the specified SLAs.
Coordinate with contractors/vendors, monitor progress of work, escalate delays, changes to the manager.
Review/Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report, Hardware failure report.
Coordinate with Manager & Engineer for any process, management changes or technical support changes.
Coordinate with Procurement team and ensure stock availability for daily operations.
Act as a reliable point of contact for the Service Desk team for issue escalations & non-standard service requests.
Be consistently motivated to maintain a team atmosphere that is conducive to achieving high productivity levels.
Plan and execute maintenance schedules.

Skills:

Installation, configuration and Managing of Windows 7 up to Windows 10 machines.
Should have excellent troubleshooting skills on Windows Desktops OS.
Should have basic knowledge of MAC, Linux & Networks.
Strong hardware troubleshooting skills.
Installation, configuration WiFi Router and Network devices.
Installation and Management of mail applications like MS Outlook and Thunderbird.
Should be hands-on with Google Apps (Gmail, Google Docs, etc).
Monitoring of Servers and Network devices to ensure minimal downtime.
Inventory management for all hardware and software.
Backups and Profile migration for users.
Co-ordination with vendors for timely resolutions on hardware related calls.
User and security access management using Active Directory Services.
Manage centralized Kaspersky Antivirus server, WSUS, WDS, File & Print services.
Basic knowledge of DHCP, DNS, SCCM.
Should have good knowledge of RAID.
Should know how to upgrade rmware and BIOS.

Venue Details:

Media.net Software Services India Pvt. Ltd.,
Directiplex, Old Nagardas Road,
Andheri (East), Mumbai - 400069.

Contact Details:

Ranjana