Maple Digital Technology walk-in for Customer Service Executive
Company :
Maple Digital Technology
Website :
Job Role :
Customer Service Executive
Eligibility :
Any Graduate
Experience :
1 - 5 Years
Salary :
Rs: 3,00,000 - 6,00,000 P.A.
Job Location :
Mumbai
Walk-In Date :
22 & 23 2019
Walk-In Time :
10:00 AM Onwards

Company Profile:

Apple is iconic, and synonymous with perfection, setting the standards for the rest. In every product category, they are the trail-blazers, the benchmarksetters. Their total focus on being the best at what they do has resulted in the instantly recognizable iPhones, iPads, iPods, and of-course, the stunning Mac range of computers. With their proprietary iOS operating system, which gives remarkable results cross products, and iCloud which connects you and your Apple devices automatically, in amazing ways, they have integrated it all into a seamless whole.

Job Description:

Handling the customer query/ grievances.
Developing relationship with premium clients, thus enhancing the business.
Understanding the customer query and accordingly look forward for its resolution.
Revert to the clients (Happy Calling), thus confirming the service.
Focusing on the CSAT & identifying the Root Cause Analysis (RCA) on the same.
Need to maintain certain reports such as Happy Calling Report and Apple Report.

Skills:

Good Personality with Excellent Communication skills.
Ability to multi task.

Venue Details:

Maple Digital Technology International Pvt Ltd.,
Lodha Supremus, 9th Floor, 908, Saki Vihar road,
Near Tunga Village, Sakinaka, Mumbai - 400069.

Contact Details:

Hemankashi
8928950676