Infinite walk-in for Technical Support Engineer
Company :
Infinite
Website :
Job Role :
Technical Support Engineer
Eligibility :
Any Graduate
Experience :
3 - 7 Years
Salary :
Rs: 4,25,000 - 9,00,000 P.A.
Job Location :
Bangalore
Walk-In Date :
20 July 2019
Walk-In Time :
10:00 AM - 02:00 PM

Company Profile:

Infinite Computer Solutions (India) Limited is a global service provider of Infrastructure Management, Intellectual Property (IP) leveraged solutions and IT services, with focus on Telecom, Media, Manufacturing and Healthcare Industries. Our services span from Application Management Outsourcing, Packaged Application Services, Independent Validation & Verification, Product Development & Support, to higher value-added offerings, including, Managed Platform and Product Engineering Services.
Our telecommunication-specific services and solutions to telecom Original Equipment Manufacturers (OEMs) and Independent Software Vendors (ISVs) include Product-engineering and lifecycle management services relating to telecom equipment used in areas such as transmission, switching, access and Operational Support Systems (OSS), in both legacy and Next Generation Networks (NGNs).

Job Description:

3+ year of experience in Implement, maintain, and support desktop IT hardware including but not limited to telephones, desktop computers, printers.
Answer calls from users, creating tickets and resolving issues.
Manage critical issues via Critical Incident Response Tracking (CIRT) process.
Record critical information in the internal tracking application in order to clearly document the problem, action taken, and end solution for a historical record, monitor and update the status of various customer problems at any given time, and provide a medium through which to share knowledge regarding the evaluation and correction of technical problems with other IT staff.
Assist users with technical issues in patient care systems.

Venue Details:

Infinite Computer Solutions (India) Ltd.,
Corporate Office, 157, EPIP Zone, Phase 2,
Kundalahalli, Whitefield, Bangalore-560066,
LandMark - Next to Igate , Whitefeild, Bangalore.

Contact Person:

Narmadha