IDBI Bank Ltd hiring for Internal Ombudsmen
Company :
IDBI Bank Ltd
Website :
Job Role :
Internal Ombudsmen
Eligibility :
Post Graduate
Experience :
7 Years
Job Location :
Last Date :
02 May 2019

Company Profile:

IDBI Bank Ltd., as a full service universal bank, provides a wide gamut of financial products and services encompassing deposits, loans, payment services and investment solutions. We are committed to understanding our customers’ needs and aim at consistently delivering relevant financial solutions and excellent customer service.

Understanding today’s fast - paced and digital world, we offer an innovative range of digital services that complement our pan-India network of branches and ATMs. Customers can also reach out to us through our 24x7 customer care facilities. We strive to provide our customers with the best possible combination of safety, convenience and innovation in all of our financial products and services.

Job Description:

The appointment of CCSO will be in accordance to the RBI’s Internal Ombudsman Scheme 2018 (IO Scheme 2018).
The CCSO of the Bank is required to act as the Internal Ombudsman of the Bank to strengthen the grievance redressal mechanism.

Essential Qualification:

Retired (superannuated / VRS optee) or serving Officer, not below the rank of Deputy General Manager or equivalent of another Bank /Financial Sector Regulatory Body, having necessary skills and requisite experience (preferably from a Public Sector Bank other than IDBI Bank).

Age Limit:

Not more than 65 years as on the cut-off date.


Minimum seven years of working in areas such as Banking, regulation, supervision, payment and settlement systems and/ or consumer protection.

How to Apply:

The application form along with attested copies of relevant certificate/s may be sent by ordinary post only. The application form complete in all respects and duly signed should be sent in a cover super scribed as “Application for appointment of Chief Customer Service Officer on contract 2019” and addressed to The General Manager – Recruitment Section,

Human Resources Department,
IDBI Bank Ltd., IDBI Tower, 21st floor,
WTC Complex, Cuffe Parade, Mumbai – 400 005.

The duly filled application form can also be deposited in box specially kept for the purpose at the Reception counter of IDBI Bank Ltd. IDBI Tower, Ground Floor, WTC Complex, Cuffe Parade, Mumbai – 400 005.