HCL walk-in for International Voice Process
Company :
Website :
Job Role :
International Voice Process
Eligibility :
Any Graduate
Experience :
0 - 5 Years
Salary :
Rs: 1,00,000 - 3,50,000 P.A.
Job Location :
Walk-In Date :
23 & 24 Dec 2019
Walk-In Time :
11:00 AM - 04:00 PM

Company Profile:

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in). The 37 year old Enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 90,000 professionals from diverse nationalities, operating across 31 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

Job Description:

i. Complaint Management.
ii. Solving Customer queries.
iii. Using process knowledge in replying to customers.
iv. Maintaining quality standards.
v. Effectively meeting the SLA parameters as set.
vi. Ensuring data security - proprietary data of customers.
vii. Meeting SLAs & maintaining Quality Standards.
viii. Good command in verbal and written English.
ix. Excellent communication skills.
x. Excellent computer/ internet navigation skills.

Other Details:

Please Carry CV, Photo, ID Proof.
Please do not carry Laptop or any other storage device.

Venue Details:

HCL, A-22, Sector 60,

Contact Person:

Jyoti Gupta