Girnar Software walk-in for Quality Analyst & Trainer
Company :
Girnar Software Pvt. Ltd.
Website :
Job Role :
Quality Analyst & Trainer
Eligibility :
Any Graduate
Experience :
2 - 5 Years
Job Location :
Gurgaon
Walk-In Date :
23 & 24 Aug 2018
Walk-In Time :
11:00 AM - 02:00 PM

Company Profile:

GirnarSoft is a business value focused IT company working on offshore products and outsourced software development. Its emphasis is to create business value for its clients through innovations and their speedy implementations.
GirnarSoft, founded in 2007, is an ISO 9001 certified company. It is being run by alumnus of IITs & IIMs, the most premier educational and professional institutes in India, who have over 12 years of software development experience.

Job Description:

Audits the Calls and share the feedback to improve the quality call with agents.
Processes insurance sales process.
Assessed agents performance.
Counselled agents to modify their performance/behaviour to facilitate a high level of customer service.
Ensured that Quality Assurance is applied in an independent, objective and neutral manner, contributing significantly to the reduction of business risk.
Monitored calls of current agents and train to existing and New hired.
Responsible for New hire training and refesser training.
Preferred candidate form Insurance background.

Venue Details:

Girnar Software,
1st floor, Plot no. 49,
Sector 44, Gurgaon.

Contact Person:

Aditi Singh