Genpact walk-in for Associate/Senior Associate
Company :
Website :
Job Role :
Associate/Senior Associate
Eligibility :
Any Graduate
Experience :
0 - 5 Years
Salary :
Rs: 1,00,000 - 4,00,000 P.A.
Job Location :
Venue Location :
Walk-In Date :
24 Sep 2018
Walk-In Time :
10:00 AM - 02:00 PM

Company Profile:

Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.

Job Description:

Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.
Problem solving/critical thinking skills.
Attention to detail and unbiased decision making ability.

Job Responsibilities:

Review content and provide resolution based on prescribed guidelines.
Provide resolution within agreed turnaround times and standards of quality.
Recognize trends and patterns and escalate issues timely.
Provide insights to help improve the support to the users.
Maintain a thorough understanding of process and policies.
Provide excellent customer service to our customers.

Preferred Qualifications:

Effective probing skills and analyzing / understanding skills.
Problem solving skills with customer centric approach.
Must be able to work on a flexible schedule (including weekend shift work).

Documents to Carry:

Resume (Mention HR Khushboo on the top it).
ID Proof (Original & Xerox).
2 Passport size Photographs.

Venue Details:

Cochin Palace, 28/698 A,
KP Vallon Road, Kadavanthra,
Kochi 20, Kerala.

Contact Details: