Genpact walk-in for International Voice Process
Company :
Genpact
Website :
Job Role :
International Voice Process
Eligibility :
Any Graduate
Experience :
0 - 4 Years
Job Location :
Delhi/NCR
Venue Location :
Kanpur
Walk-In Date :
31 May 2019
Walk-In Time :
11:00 AM - 02:00 PM

Company Profile:

Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.

Job Description:

Collect the delinquent amount from the customer over the phone or take promises from them on making the payment.
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Inbound & outbound calling.
Provide payment plans basis customer requirement.

Skills:

Strong Communication Skills (verbal and written).
Good customer handling skills.
Good communications skills.

Documents to Carry:

2 Updated copies of resume.
ID proof original (aadhar is mandatory).
2 Xerox copies of id proof.
2 Passport size photographs.
Last 3 months pay slips (if any).

Venue Details:

Kanpur Institute of Management,
113/129, 1st Floor, Devika Tower,
Swaroop Nagar, Kanpur 208002,
Landmark- Madhuraj Nursing Home.

Contact Details:

Stuti
8707308316