Genpact walk-in for Customer Service Associate
Company :
Genpact
Website :
Job Role :
Customer Service Associate
Eligibility :
Any Graduate
Experience :
0 - 4 Years
Salary :
Rs: 2,00,000 - 3,50,000 P.A.
Job Location :
Gurgaon
Walk-In Date :
13 Jan 2020
Walk-In Time :
11:00 AM - 02:00 PM

Company Profile:

Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.

Job Description:

Respond to customer inquiries and problem escalations.
Maintain a thorough understanding of client process and policies.
Reproduce customer issues and escalate product bugs.
Provide excellent customer service to our customers.
Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment.

Candidate Profile:

Previous experience in a customer service role chat/email/voice.
Effective probing skills and analyzing / understanding skills.
Analytical skills with customer centric approach.
Excellent proficiency with written English and with neutral English accent.
You should be able to work on a flexible schedule.

Documents to Carry:

2 Copies of Resume.
ID Proof (Original & Xerox).
2 Passport size Photograph's.
Last 3 Months Pay Slips (If Any).

Venue Details:

Genpact, 22B, Sec-18,
Udyog Vihar, Gurgaon, Landmark: Near Airtel,
Nearest Metro Station: Iffco Chowk & MG Road Metro Station.

Contact Details:

Megha
9958109062