Equiniti India walk-in for System Analyst
Company :
Equiniti India
Job Role :
System Analyst
Eligibility :
Any Graduate
Experience :
3 - 5 Years
Job Location :
Chennai
Walk-In Date :
29 & 30 Nov 2018
Walk-In Time :
03:00 PM - 05:00 PM

Company Profile:

Equiniti India is the offshore arm of the Equiniti Group. Equiniti India team provides BPO, IT development & testing and other operational support such as Marketing & Sales Support, HR & Payroll and Finance Shared Services to various Equiniti Group companies and clients of Equiniti.

Skills:

Act as a single point of contact for the users.
Log tickets, Track the progress, update and close the tickets as per the status.
Handle voice calls and email requests from users.
Contact users when needed to progress or close tickets.
Work closely with L2/L3 teams to deliver speedy resolution of incidents reported.
Provide help and advice to customers on their UAT releases.
To give advice on business processes and the use of Equiniti systems.
To work to agreed Service Levels and ensuring customer satisfaction.
Perform proactive monitoring of Client systems when required.
Perform first level of support including basic troubleshooting activities in Microsoft Operating systems for desktop and laptops, Windows Server 2003/2008/2012 x32/x64, MS Office applications including Outlook, Microsoft Active Directory User Management, etc.

Venue Details:

Equiniti India,
Block 10, 8th Floor, DLF IT Park,
1/124, Mt Poonamallee High Road,
Ramapuram, Chennai - 600 089.