Ebix Software India walk-in for Customer Support Executive
Company :
Ebix Software India Pvt. Ltd
Website :
Job Role :
Customer Support Executive
Eligibility :
Any Graduate (Male candidates only)
Experience :
1 - 4 Years
Job Location :
Bangalore
Walk-In Date :
17 Aug - 31 Aug 2018
Walk-In Time :
11:00 AM Onwards

Company Profile:

A long history of designing innovative solutions has earmarked an era of excellence in the history of Ebix. It is committed in its endeavor to answer the ever-increasing needs of Insurance organizations all over the world.
A leading international supplier of On-Demand software and E-commerce services to the insurance, financial and healthcare industries, Ebix, Inc., (NASDAQ: EBIX) provides end-to-end solutions ranging from infrastructure exchanges, carrier systems, agency systems and risk compliance solutions to custom software development for all entities involved in the insurance industry.

Job Description:

Responsibility involves responding to customer queries and following-up with experts (doctors, dieticians) on special cases so that answering time-limits are met.
Response to customer queries will be mostly be in the form of mails (80%), but may involve voice support as well (20%).
Closure of customer complaints according to laid-out policies and timelines.
Passing feedback/insights from customers to the product team as a part of continued business development.

Job Requirements:

Experience and passion in customer care operations - written and voice (1 to 2 years of experience preferred).
Fluency in English is a must.
Functional knowledge of MS Office.

Venue Details:

Manyata Tech Park,
Magnolia Block B, Level 4,
Fidelity Building, Outer Ring Road,
Nagawara, Bangalore.

Contact Person:

Bhagya B