Digital Minds Software Solution walk-in for IT Help Desk Operator
Company :
Digital Minds Software Solution
Website :
Job Role :
IT Help Desk Operator
Eligibility :
Any Degree
Experience :
1 - 2 Years
Job Location :
Hyderabad
Walk-In Date :
19 Feb - 21 Feb 2020
Walk-In Time :
10:00 AM - 04:00 PM

Company Profile:

Part of the Burbank Group of Companies, Digital Minds Software Solutions is a team of professional consultants, designers and engineers experienced in all things IT related.

Job Description:

1. Excellent Knowledge of windows desktop, in particular window 10.
2. Good knowledge of Active Directory and Basic Office 365 administration skills.
3. Install, Configure, Troubleshoot issues related to PC desktops, laptops, networking and Cisco phones.
4. Able to work effectively with vendors and suppliers by logging tickets and service requests.
5. Hands on experience with Ticketing tools is (Jira HelpDesk would be preferred).
6. Knowledge of VMware and Citrix or virtualization in general.
7. Knowledge of Cisco CUCM / Unity/ PLM - Not mandatory.
8. Knowledge on Backup platforms (Veritas Backup, Veeam Backup, etc...).
9. Excellent Comm Skills / Technical Skills / Trouble shooting skills / Customer Handling Skills.
10. Perform other related duties and tasks assigned.

Skills:

Strong technical background in computer hardware and software, and troubleshooting required.
Knowledge of both PC and Mac hardware and software.
Proficient in Microsoft Office products (including Windows 10 and Office 2016/365), with the ability to quickly learn and incorporate new releases and updates.
Excellent interpersonal, organizational, and communication skills required.
Ability to assist users with application related questions and issues.

Venue Details:

Digital Minds Software Solutions Private Limited,
A-Wing, 2nd Floor, #4, Softsol Building,
Infocity, Beside Mindspace, Hi-tech City, Hyderabad.

Contact Details:

Kalpna G
040 - 66885669