Deltron Technologies walk-in for Technical Support Associate
Company :
Deltron Technologies
Job Role :
Technical Support Associate
Eligibility :
Any Graduate
Experience :
0 - 3 Years
Salary :
Rs: 2,50,000 - 4,00,000 P.A.
Job Location :
Noida
Walk-In Date :
04 & 06 May 2019
Walk-In Time :
11:00 AM - 04:00 PM

Company Profile:

A journey of a thousand miles starts with the first step.” This ancient Chinese proverb describes Deltron’s foundation in 2017 with bright young minds having an appetite to serve the corporate with the sole idea of taking customer engagement to the next level. We have always been a voyager of crafting an integrated marketing strategy to yield the best results of each activity we step into. Deltron’s core team has over three decades of domain experience in their respective fields of expertise. A thoughtful mix of young and experienced professionals is building the block of our corporate niche. From the requirement gathering to go-live stage our clients notice a sense of ownership which is what helps us keep them satisfied with services offered. Deltron is a leading outsourcing HR staffing solutions company to reputed corporate houses across the country.

Job Description:

5 Days working /Saturday Sunday Fixed off/Blended process.
Only candidate with excellent communication skills is preferred.
Candidates residing in Gurgaon, Dwarka or willing to relocate in Gurgaon is required.
Candidate with positive attitude and ensuring long term commitment is preferred.
Provide technical problem resolution to end-users (customers) by evaluating and analyzing the symptoms.
Guide users through step-by step solutions in a user-friendly and professional manner.
Providing Assistance via remote connection/ Internet/Chat/Tickets and Emails.
Gather customers information and determine the issue Follow standard processes and procedures.
24*5 rotational shifts month wise (in-bound calls environment).
Identify and escalate priority issues per Client specifications.

Skills:

Proper phone etiquette.
Excellent communication required.
Effective listening skills.
Willingness to work in a team.
Multi-tasking capabilities.

Venue Details:

F-12, Second Floor,
Sector - 8, Noida,
Near Metro Station - 15.

Contact Details:

Soni
9319305185