Cvent India walk-in for Graphic & Web Designer
Company :
Cvent India Pvt. Ltd.
Website :
Job Role :
Graphic & Web Designer - US Shifts
Eligibility :
Any Graduate
Experience :
5 - 8 Years
Salary :
Rs: 4,25,000 - 9,25,000 P.A.
Job Location :
Walk-In Date :
17 Dec 2018
Walk-In Time :
01:00 PM Onwards

Company Profile:

Cvent is a leading global SOFTWARE-AS-A-SERVICE company for the meetings and hospitality industries. Cvent has evolved as a CUSTOMER CENTRIC organization since its beginning in 1999. Today, it is a global company with $1 billion+ market cap and more than 166,000 active users.While we have come a long way since our beginning, we still have the excitement of a startup with YOUNG, VIBRANT teams that are capable of doing INCREDIBLE things. Our TRANSPARENT WORK CULTURE and ENTREPRENEURIAL THINKING ensure SMART GROWTH for all.

Job Description:

Demonstrate detailed Design/HTML/CSS/JavaScript knowledge along with product knowledge.
Monitor client interactions and web design builds for accuracy of information and compliance to quality standards.
Ensure that designers are delivering as per clients requirement, guidelines and deliverables by standing policies and processes along with accurate solutions in the committed timeline.
Make reasonable efforts to avoid unintentional bias in their assessments.
Record evaluations utilizing departmental quality monitoring forms.
Deliver coaching feedback to designers on their assessments aiming at enhancing the process/people quality of deliverables and focusing on excellent user experience.
Provide best practices to improve overall client satisfaction.
Provide Team Leaders and the Manager with regular performance feedback on the designers.
Prepares and analyze quality reports for Management review.
Participates in the design of quality monitoring forms and quality standards.
Identify common behaviors while monitoring client interactions and recommend remedial plans.
Conducting remedial training as a part of the development team.

Desired Profile:

Minimum of 2 years of experience performing Sr. Website Designer in a creative team environment preferred.
Proven ability to achieve and maintain departmental quality standards.
Professional demeanor, dependable and able to maintain confidential information.
Strong written communication and interpersonal skills.
Candidate must possess excellent grammar, spelling, and sentence construction.
Exceptional listening and analytical skills.
Strong knowledge of creative services team processes and techniques.
Demonstrated ability to rapidly gain design and product knowledge and effectively communicate it to agents.
Proficient in Word, Excel and PowerPoint for presentations and reports required.
Demonstrated ability to train and develop new and existing support agents.
Should have the zeal and ability to keep themselves up to date with the product knowledge and lead with example.
Must be good with time management and should be able to prioritize between tasks assigned while concentrating on the core job.

Other Details:

5 days a week (Monday to Friday) and sometime over the weekends as per business needs.
Work Hours: The position requires to work in non-rotational Night Shift (6:30 PM - 3:30 AM East coast hours) on weekdays and sometimes over weekends on a need basis.
Cab / Shuttle for pickup and drop.

Venue Details:

Cvent India Pvt Ltd.,
Building no.14, Tower-C,
19th Floor, Cyber City, Gurugram.

Contact Details: