CSS Corp walk-in for Technical Support Engineers
Company :
CSS Corp
Website :
Job Role :
Technical Support Engineers
Eligibility :
Any Graduate
Experience :
3 - 6 Years
Job Location :
Chennai
Walk-In Date :
25 & 26 Oct 2018
Walk-In Time :
11:00 AM - 06:00 PM

Company Profile:

CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.

Job Description:

3 - 5 years of experience in Service Desk / Technical Support, experience within a Windows & Mac.
Excellent trouble shooting, and problem analytical skills.
Professional customer service skills, and proficient in managing clients expectations.
Working experience in Windows & Macintosh Client and Server environments.
Solid understanding on Active Directory, DNS, and TCP/IP for advanced end-user issue troubleshooting.
Knowledgeable on network topologies, Internet provider technology, to troubleshoot with ISP if needed.
Strong troubleshooting ability on Windows and Macintosh laptops / desktops for standard application issues, network issues, printer issues, hardware issues etc.,
Fluency in English - Speak, Read, Write Technical Process documentation.
Strong understanding on Microsoft Office suites for both Windows & MAC operating systems.
Good knowledge on O365 User account creation / modification / deletion, and perform education for end-users and troubleshooting on Office setup issues.
Strong ability to present thoughts, metrics & presentation, thru MS Excel, Word, & PowerPoint.
Handles escalated tickets.
Open to work 24/7.

Venue Details:

CSS corp, B 14 Phase 1,
MEPZ SEZ, Tambaram Sanatorium,
Chennai - 46, Opp Tambaram Sanatorium Railway Station.

Contact Person:

Divya