CSS Corp walk-in for Security Engineer
Company :
CSS Corp
Website :
Job Role :
Security Engineer
Eligibility :
Any Graduate
Experience :
4 - 9 Years
Job Location :
Chennai
Venue Location :
Bangalore
Walk-In Date :
08 & 09 Sep 2018
Walk-In Time :
10:00 AM Onwards

Company Profile:

CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.

Job Description:

Engineer Primary Responsibilities and Duties:

Troubleshoot all Level 1/ 2 Calls from customers.
Ensure consistent customer satisfaction.
Document all communication with customers in the CRM.
Notify/Discuss with TL/Manager on tickets that require assistance.
Timely handoff ( escalation) of cases that require technical escalation to L3 TAC.
Plan and constantly work on upgrading tech and product expertise.
Contribute to the knowledge base/ Tech Forum.

Eligibility Details:

4+ years experience in configuration and troubleshooting high-end networks and security appliances.
The Ideal candidate will be an Engineer, who is a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
Debugging hardware & software system level problems in a multi-vendor multi-protocol network environment.

Basic Skill Set:

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d,802.1w.
Experience in IPSEC VPN/SSL-VPN/NAT/GRE.
Experience on routing protocols RIP V1/V2, OSPF, BGP.

Core Skill Set:

Knowledge on Authentication Protocols like TACAS/RADIUS/802.1x.
Working knowledge on Cisco, Checkpoint, Juniper, Fortinet, SonicWall, Netscreen, Juniper SRX.
Experience on troubleshooting tools like Sniffer, Ethereal, Wireshark.
CCNA, CCNP, Checkpoint Certification, CCSP certifications will be an added advantage.

Venue Details:

CSS Corp Pvt Ltd.,
First Floor, Victor Building,
ITPB Bangalore SEZ, Whitefield Road, Bangalore 560 066.

Contact Person:

Yuvarraj Kesavan