CSS Corp walk-in for NOC Engineer
Company :
CSS Corp
Website :
Job Role :
NOC Engineer
Eligibility :
Any Graduate
Experience :
1 - 2 Years
Job Location :
Chennai
Walk-In Date :
11 & 12 Feb 2019
Walk-In Time :
11:00 AM - 05:00 PM

Company Profile:

CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.

Job Description:

1. 24x7x365 monitoring and support.
2. Incident Management and customer communications.
3. Network Connectivity/Access Circuits.
4. Alarm detection and handling.
5. Carrier Troubleshooting/Management.
6. Carrier and LEC Dispatch activity.
7. Call-out/Escalations as needed.
8. Trouble Ticketing.
9. Review and awareness of maintenance activity.
10. Maintain Documentation as it pertains to the execution of this SOW.
11. Reporting Requirements.

Skills:

Excellent communication skill.
Experience with US Voice support.
ISP / Carrier handling experience (Added advantage).
Exposure to monitoring & Ticketing tools.

Venue Details:

CSS Corp Pvt Ltd.,
B-14 Phase 1, MEPZ - SEZ Tambaram,
Chennai - 600 045.

Contact Person:

Divya