BPTP Limited walk-in for Associate/Senior Associate
Company :
BPTP Limited
Website :
Job Role :
Associate/Senior Associate
Eligibility :
Any Graduate
Experience :
1 - 4 Years
Salary :
Rs: 2,75,000 - 4,50,000 P.A.
Job Location :
New Delhi
Walk-In Date :
07 & 08 Aug 2018
Walk-In Time :
11:00 AM - 01:00 PM

Company Profile:

At BPTP, it is our aim to establish ourselves as the most trusted and admired real estate company in the country. Our vision is not limited to becoming the most successful company in the sector, but to become the obvious partner of choice in the process. We are constantly striving to gain the trust and confidence of the people we work with and the people we work for. At the core of our organization are a set of guiding values. It is our mission to embody each of these values in our functioning, constantly.

Job Responsibilities:

Answer calls and respond to emails.
Handle customer inquiries both telephonically and by email.
Research required information using available resources.
Manage and resolve customer complaints.
Provide customers with product and service information.
Update existing customer information.
Identify and escalate priority issues.
Route calls to appropriate resource.
Follow up customer calls where necessary.
Document all call information according to standard operating procedures.
Complete call logs.
Produce call reports.
Contact customers by phone/email.
Follow up on customers with outbound collection calls.

Skills:

Answer incoming calls from customers to answer inquiries and questions, handle complaints, provide information & make outbound collection calls.
Interaction by phone & emails with customers, collect information or conduct follow-up, till issue is resolved.
Verbal and written communication skills.
Listening skills.
Problem analysis and problem solving.
Customer service orientation.
Organizational skills.

Other Details:

Carry Updated Resume & Last 3 Month Salary Slips.
Dress Code- Formal Wear.
Immediate Joining or within 15 Days (if selected).
Fixed CTC & Day Shift only.

Venue Details:

BPTP Limited, 28, ECE House,
Ist Floor, KG Marg, New Delhi-110001,
Nearest metro station - Rajeev Chowk (Exit Gate No.4).

Contact Details:

Prachi Gambhir
011-4957-2700