Amtex Software walk-in for Customer Support Voice Process
Company :
Amtex Software Solutions Pvt. Ltd.
Job Role :
Customer Support Voice Process
Eligibility :
Any Degree/Diploma
Experience :
0 - 1 Year
Salary :
Rs: 1,00,000 - 1,50,000 P.A.
Job Location :
Walk-In Date :
17 Oct - 20 Oct 2018
Walk-In Time :
11:00 AM - 04:00 PM

Company Profile:

Amtex Systems is a global IT services company that provides Consulting, Business Process Outsourcing, Business Technology Services, Enterprise Application Services, Infrastructure Management, Testing, Product Engineering, Engineering Design and Product Support. Our services are spread across a range of strategic domains.
As companies rapidly strive to gain a competitive advantage, Amtex helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped our customers reduce operating costs and generate new revenue streams.

Job Description:

1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
2. Identifying and assessing customers needs to achieve satisfaction.
3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5. Relevant experience in customer service would be an added advantage.

Venue Details:

Amtex Software Solutions,
Old Commissioners Office, Building name: State Police Master Control Room 24,
Pantheon Road, Komaleeswaranpet, Egmore,
Chennai - 600 008, Land Mark: Opp. To Egmore Railway station.

Contact Details:

Rama Mohan