Amazon walk-in for Process Associate
Company :
Amazon
Website :
Job Role :
Process Associate
Eligibility :
Any Graduate
Experience :
Freshers
Job Location :
Bangalore
Walk-In Date :
20 & 21 Mar 2019
Walk-In Time :
10:00 AM - 12:00 PM

Company Profile:

Amazon is Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music & games; digital downloads; electronics & computers; home & garden; toys; kids & baby; grocery; apparel; shoes & jewelry; health & beauty; sports & outdoor; and tools, auto & industrial.

Job Description:

You will be responsible to audit, track and maintain the quality metrics of assigned processes. The individual will interact with the business, automation & technology teams to help drive operational and system improvements.
The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seeks to understand Amazons core values and translates those into everyday practices.

Basic Qualifications:

Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes.
Is an SME on specific business quality processes Ticket management (meeting SLAs and responding/resolving tickets).
Drive process/system improvements basis ongoing trends/gaps identified.
Execute on assigned project components of specific audit processes.
24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day.
Carries out tactical issue based communications with internal.
Proficiency in computer applications and a flair for browsing the internet.

Preferred Qualifications:

Proficient in Internet navigation and keyboard typing skills.
Has problem solving skills and attention to details.
Proficient in MS Excel and other MS office tools.
Has statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage.
Any Graduation.
Possesses excellent written and oral communication skills.
Has the ability to deliver results by influencing team members.
Ability to work independently and think out of the box.
Should be able to dive deep and identify the root cause of the issues and get them fixed by coordinating with different teams like operations and IT.

Eligibility Details:

Excellent Written and spoken Communication Skills.
Excellent Analytical and problem Solving Skills.
Flexible to work in shifts and staggered week offs.

Interview Process:

Aptitude Test.
Operations Round 1.

Venue Details:

Amazon India Development Center,
6th floor, Amazon India World Trade Center (Office Address),
World Trade Center, Bangalore, Brigade Gateway Campus,
Dr. Rajkumar Road, Malleswaram West, Bangalore 560055.

Contact Person:

Maria