Allianz walk-in for Technical Service Desk
Company :
Allianz
Website :
Job Role :
Technical Service Desk
Eligibility :
Any Graduate
Experience :
0 - 4 Years
Job Location :
Kochi
Walk-In Date :
30 Nov 2019
Walk-In Time :
09:30 AM - 02:00 PM

Company Profile:

We are the offshore company of Allianz Insurance plc, UK, a part of the Allianz SE Group, one of the leading integrated financial services providers worldwide and the largest property and casualty insurer in the world.

Job Description:

Call, Incident, Request and Desktop Management through logging, escalation and resolution using Service Now and remote support tools.
Raising accurate tickets In the CRM Tool (Service Now).
Assignment of calls/ requests/ incidents to internal and external support teams where calls cannot be fixed by the Service Desk.
High Priority Incident Co-ordination.

Skills:

Excellent written and verbal communication skills.
IT Support of all office, overseas and home based customers who use a broad variety of mainstream and bespoke applications on Windows 10, Windows 7 operating system.
Airwatch / Citrix, RSA SecurID token ,Cisco Webex VMware, WIFI.
Must have excellent interpersonal/customer liaison skills (telephone and face to face) as the role will come into contact with all levels within the business and IT.

Venue Details:

Xavier Institute of Management,
Kinfra Hi-Tech Park, Off HMT Road,
Klamassery, Kochi - 683503.

Contact Person:

Reshma Raj